Freight Protection Program
Understand the conditions for eligible Payment Protection benefits before doing business.
Program Overview
The FNC Freight Protection Program (FPP) provides conditional support for eligible unpaid invoices between participating members.
Membership or payment alone does not activate or guarantee coverage. Confirm enrolment, transaction eligibility, applicable tier and credit limits, exclusions and current terms with FNC before extending credit.
The Member Agreement requires an annual membership contribution of USD 1,500 or above and written confirmation of FPP enrolment from FNC Admin. Confirm your own eligibility before relying on any protection.
The applicable limit is a maximum under the programme, not a guaranteed payment. Coverage and claims remain subject to the current approved terms.
Claims Process
Report overdue payments to FNC Admin using the prescribed procedures. The Member Agreement requires claims to be submitted between 90 and 150 days from the invoice date.
Submit unpaid invoices and evidence of three payment reminders sent to the debtor.
Admin reviews the case and assigns recovery agents if needed to resolve the issue.
Compensation is subject to program terms and conditions.
Frequently Asked Questions
Cargo damage claims are excluded from the FPP. Members must obtain separate liability insurance to cover cargo damage or loss during transit.
Credit extended beyond recommended limits is not covered. Confirm enrolment, counterparty and transaction eligibility, exclusions and reporting procedures under the current programme terms. Claims must be submitted between 90 and 150 days from the invoice date, as stated in the Member Agreement.